During the multiple heat-related illness cases relating to the United States Postal Service (USPS), the Occupational Safety and Health Administration (OSHA) was able to establish extreme heat being a major workplace hazard. However, the agency neglected to provide effective abatement techniques in the case. Due to this, the Occupational Safety and Health Administration Review Commission (OSHRC) supported the decision made by the administrative law judge to vacate citations in all but one case. the casesThese citations were related to seven employees working during the summer of 2016 in five cities. Every letter carrier experienced illness when they were out delivering mail in the extreme heat and had to get medical treatment. OSHA claimed that six of these workers became ill due to excessive heat. Five citations were filed against USPS for these alleged violations. The Administrative Law Judge (ALJ) vacated the five citations after finding that OSHA neglected to prove the workplace conditions were hazardous and that effective and feasible measures were accessible to abate the conditions. In four cases, the OSHRC agreed the agency established that the extreme heat conditions posed a hazard for the workers under the general duty clause but found the abatement suggestions OSHA made for the hazardous conditions for these cases fell short. For the fifth one, the OSHRC found that USPS indeed neglected to offer proper heat-related illness training to the supervisors. Therefore, this case was remanded for additional review. OSHA FAILING TO PROVE EFFECTIVE |
Paul Harris is President and CEO of Regulatory Support Services, Inc., a company founded in 1994 and specializing in regulatory compliance consultation to the death care profession. He holds a North Carolina Funeral Service license and prior to joining the company was the Executive Director of the North Carolina Board of Funeral Service from 2004 until early 2012. Additionally, Paul served as the OSHA compliance officer for a large North Carolina-based funeral home and has eighteen years of first-hand knowledge of regulatory compliance issues. |
Eric Layer is the author of The Right Way of Death: Restoring the American Funeral Business to Its True Calling. Eric has spent his entire life around funeral service. His parents were married in the chapel of the mortuary where they both worked, and his childhood was marked by firsthand experience with the funeral homes and cemetery where his family built their careers. Today, he leads the death care division as partner at McKee Wallwork, an internationally recognized marketing advisory firm that specializes in generating momentum for stalled, stuck, and stale industries and brands. There, he has consulted for globally recognized funeral brands and has played an integral role in their campaigns, products, and research efforts.. |
Eric Layer is the author of The Right Way of Death: Restoring the American Funeral Business to Its True Calling. Eric has spent his entire life around funeral service. His parents were married in the chapel of the mortuary where they both worked, and his childhood was marked by firsthand experience with the funeral homes and cemetery where his family built their careers. Today, he leads the death care division as partner at McKee Wallwork, an internationally recognized marketing advisory firm that specializes in generating momentum for stalled, stuck, and stale industries and brands. There, he has consulted for globally recognized funeral brands and has played an integral role in their campaigns, products, and research efforts.. |
Jennifer Werthman is the Education Director for the Cremation Association of North America (CANA). A former high school science teacher, she has over 25 years of experience in education. She holds a bachelor’s degree in Science Teaching from Clemson University and a master’s degree in Curriculum, Instruction and Assessment from Walden University. During her ten years working for the American Foundry Society, with the last five serving as the Director of Education, she was responsible for the administration of the AFS Institute’s workforce training programs as well as for facility, operations, staff and budget management. Jennifer joined CANA in 2015, overseeing all of CANA’s education programs, including development of the association’s online courses and planning annual meetings. She is also an adjunct instructor for Worsham College. |
Kim Zavrotny is a licensed funeral director in Maryland. She has worked with McComas Funeral Homes in Harford County, Maryland for over 9 years. She became involved with Funeral Professionals Peer Support in the summer of 2020 and has actively been involved in its growth into the United States and currently serves as the U.S. Director. She truly believes that mental health & well-being is a key factor in the retention, effectiveness and productivity of our funeral professionals. If you are not mentally and physically in your best place in life, how can you serve the families that call on us every day and need us to assist them on the most difficult day in their lives. |
Timothy McLoone is a Licensed Funeral Director & Certified Celebrant at William R. May Funeral Home, Inc. in Glenside, PA. Licensed in both Pennsylvania and New Jersey, Tim has cultivated high levels of knowledge and expertise through his extensive work in all facets of the business while working in both corporate and family-owned business settings. He earned his BA in Communications from York College of Pennsylvania and his AAS in Funeral Service Education from Northampton Community College in Bethlehem, PA, where he serves as a Member of the department’s Advisory Board. As an out member of the LGBTQ+ community with over 13 years in funeral service, he has observed firsthand the need for better understanding of the queer community in the profession. Armed with a passion for growth and change, Tim is dedicated to ensuring that queer-identified funeral professionals and those whom we serve in the queer community are accepted and supported. In June 2021, Tim was featured in American Funeral Director Magazine’s profile, titled “Committed to Making a Difference.” |
Lisa A. Baue is a well-known business coach and consultant in the funeral profession. Lisa joined her family’s firm as a third generation Funeral Director in 1979 and took over the business following the unexpected death of her father, David C. Baue in 1987, becoming its sole owner in 1989. Under her leadership, the Baue family business grew to serve close to 2,400 families a year. Lisa joined her business with the Park Lawn Corporation in 2019. In 2021 she founded her consulting company, Your Funeral Coach, that helps businesses and their leaders grow, improve and change their companies to become the very best they can be in their market in services and as the employer of choice. She has aligned with a number of Collaborative Network Partners that bring many skills and talents to supplement business needs. Lisa conducts bi-monthly podcasts with leaders in business and our profession along with sharing her blogs and a best practice newsletter with the profession. |
Barbara Kemmis, CAE is Executive Director of the Cremation Association of North America, where she promotes all things cremation through member programs, education and strategic partnerships. After more than 20 years of experience in association leadership, Barbara knows that bringing people together to advance common goals is not only fun, but the most effective strategy to get things done. Barbara has served two prior professions as the Director of Member Services at the American Theological Library Association and Vice President of Library and Nonprofit Services at the Donors Forum (now Forefront). Barbara earned a master’s degree in library science from Dominican University, a graduate certificate in nonprofit management from North Park University and a B.A. from Earlham College. In 2021, Barbara earned the Certified Association Executive credential in recognition for her expertise and experience. |
Lara M. Price is a shareholder at Sheehy, Ware, Pappas & Grubbs, P.C., in Houston, in the products liability and professional liability sections of the firm. She has extensive experience in a number of substantive areas of trial practice, including products liability, professional liability, administrative law, commercial litigation, health care law, premises liability, personal injury and wrongful death. She regularly represents corporations, other business entities, and individuals in complex litigation against claims for personal injuries, wrongful death, and economic loss in state courts throughout Texas and in federal courts in Texas and elsewhere. Ms. Price is General Counsel for CANA and Texas Funeral Directors Association. |
Leili McMurrough is a licensed funeral director and embalmer and also a licensed attorney. Leili received her B.A. from Lehigh University, her J.D. from Syracuse University College of Law and her Associate degree from Simmons Institute of Funeral Service. Leili is the Program Director at Worsham College of Mortuary Science and works at McMurrough Funeral Chapel in Libertyville, Illinois. She is also a member of the American Board of Funeral Service Education Committee on Accreditation. |
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